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Security

Enterprise-Grade Security

Your data and your callers' data are protected at every layer.

โš ๏ธCall IQ is not HIPAA-compliant on Essential or Professional plans. A signed BAA is not currently offered on any plan.

Encryption in transit & at rest

TLS 1.3 for all data in transit. AES-256 encryption at rest.

SOC 2 Type II (in progress)

Annual third-party audits of our security controls.

GDPR & CCPA compliant

Data processing agreements available. Right to deletion honored.

Call recording is opt-in

Off by default on every plan. Enable it in Compliance Settings with a recording announcement and consent controls.

Role-based access

Team members see only what they need. Admin controls for every account.

99.9% uptime target

Contractual SLA credits are not currently offered on any plan.