A practical guide to AI disclosure requirements and how Call IQ handles them for your business.
AI disclosure means informing callers that they are speaking with an artificial intelligence system rather than a human. Several U.S. states and jurisdictions have enacted or are considering laws requiring businesses to disclose when a customer is interacting with a bot or AI. Call IQ enables AI disclosure by default — the AI introduces itself as an AI at the start of every call.
Every Call IQ account discloses AI by default. The greeting identifies the system as "Call IQ, your AI receptionist."
You may disable the AI disclosure only after signing our indemnity form, accepting full legal responsibility for that decision and its compliance implications.
Requirements differ by state. California (AB 302), Colorado, and other states have specific rules. Call IQ's default settings satisfy the most common requirements.
AI disclosure laws are changing rapidly. We update our default disclosures as new laws take effect. Staying on the default setting keeps you covered.
California law requires businesses to disclose when using a bot to communicate with consumers. Call IQ's default greeting satisfies this requirement.
Several states have enacted or proposed similar disclosure requirements. Keeping AI disclosure enabled is the safest approach in any jurisdiction.
Yes, but only after signing our indemnity form. This transfers full legal responsibility for compliance to you. We strongly recommend keeping disclosure enabled.
Yes. We monitor regulatory changes and update our default greeting scripts to reflect new requirements. Customers on the default setting don't need to take any action.
The default greeting includes language like: "Hi, I'm Call IQ, an AI assistant for [Business Name]." This clearly identifies the caller as speaking with an AI system.
Yes. Because laws are evolving and vary by caller location (not just business location), we require the indemnity form for all opt-outs regardless of state.
Our team is happy to walk you through how Call IQ handles AI disclosure for your industry.