Call IQ provides an intelligent AI receptionist that answers, screens, and books pest inspections 24/7 — built specifically for exterminators and pest management professionals.
Emergency calls arrive when a customer spots a rodent or a nest
Calls come in when you're treating a property, mixing chemicals, or finishing route paperwork. Call IQ captures pest details, books treatments, and sends lead summaries instantly to your phone. Our AI handles routine questions about treatment types, safety protocols, recurring plans, and pricing.
Treat properties while our AI handles the phone
Call IQ greets every homeowner professionally and captures essential pest details through structured intake questions. By collecting key information upfront — pest type, infestation severity, location in home, previous treatments — the system helps identify and prioritize calls based on your service areas and pest control methods.
What sets Call IQ apart
Custom AI configuration with prompts tailored specifically to your pest categories (ants, rodents, termites, bed bugs, roaches, wasps)
True 24/7 coverage with intelligent call routing based on pest type and urgency
Complete call handling including inspection scheduling, treatment booking, and recurring plan enrollment
Integration with pest management software and routing systems
Dedicated onboarding support ensuring your AI understands your specific treatment protocols and safety requirements
Professional representation that adapts to your brand voice and customer communication style
Custom call flows built for pest control professionals. Call IQ customizable call flows serve as the technical framework that consistently executes your lead qualification and treatment routing protocols. The routing logic evaluates the caller's intent — active infestation, preventative treatment, emergency removal, commercial account — and applies your predefined criteria to determine appropriate next steps.
The AI asks structured qualification questions about:
Pest type (what they saw, where, when)
Infestation severity (occasional sighting versus consistent activity)
Location in home (kitchen, bedroom, basement, attic)
Intelligent routing ensures bed bug and termite calls receive immediate inspection scheduling, while routine ant or roach treatments are directed to your next available service window.
Every interaction generates detailed call summaries with notifications delivered through your preferred channels — email, Slack, text. The system integrates directly with your pest management software, maintaining accurate records without manual data entry. For existing customers, new service requests are automatically added to their property history. For new prospects, the system creates a lead record with complete pest details and contact information.
Frequently asked questions for pest control
You configure separate intake flows for each pest category. The AI asks relevant questions for each type — termite calls include questions about mud tubes and wood damage, while rodent calls include questions about droppings and entry points.
The AI can explain your safety protocols (evacuation requirements, re-entry timing, pet restrictions) based on your standard procedures. For specific chemical questions or medical concerns, it escalates for a callback from your certified applicator.
The AI recognizes these as urgent. It captures location details, nest size, and access information, then notifies your team immediately. The AI can also distinguish between wasps (you treat) and honey bees (referral to beekeeper).
Yes. The AI can explain your quarterly, bi-monthly, or annual plans, answer common questions about coverage and pricing, and sign up new customers by collecting payment information securely.
The AI can explain your transfer process, collect new homeowner information, and schedule a required inspection before bond transfer approval.
Bed bug calls are flagged as high priority. The AI collects room-by-room details, explains your preparation requirements, and schedules the earliest available treatment window. The AI also provides your prep checklist via text or email.
Yes. The AI can capture company name, number of locations, square footage, and pest history. For commercial accounts, the AI schedules a consultation rather than booking immediate treatment.