The 2025 Cost-Benefit Analysis. Which is right for your business?
| Expense | Human FTE | Human Agency | Call IQ AI |
|---|---|---|---|
| Salary / wages | $35,000 | $24,000 | N/A |
| Benefits (health, PTO) | $8,000 | Included | $0 |
| Total annual cost | $52,700 | $26,000 | $375–$4,790 |
• Highly emotional calls (crisis, death claims)
• HIPAA-covered medical / mental health
• Customers who refuse AI
• Very low volume (<5 calls/day)
• Transactional calls (booking, pricing, hours)
• Save $20,000–$50,000/year
• Need 24/7 without shift management
• Want every call logged in CRM
Call your own AI receptionist. If you don't love it, keep your money.