Call IQ provides an intelligent AI receptionist that answers, screens, and books roof inspections 24/7 — built specifically for roofing contractors and storm damage specialists.
Storm chase calls arrive when hail is still on the ground
Calls come in when you're on a roof, measuring for replacement, or meeting with insurance adjusters. Call IQ captures damage details, books inspections, and sends lead summaries instantly to your phone. Our AI handles routine questions about shingle types, warranty options, financing, and insurance claim assistance.
Replace roofs while our AI handles the phone
Call IQ greets every homeowner professionally and captures essential job details through structured intake questions. By collecting key information upfront — leak location, storm date, visible damage, insurance claim status, roof age — the system helps identify and prioritize leads based on your service areas and damage severity.
What sets Call IQ apart
Custom AI configuration with prompts tailored specifically to your service categories (repair, replacement, storm damage, gutter installation)
True 24/7 coverage with intelligent call routing based on damage severity and insurance involvement
Complete call handling including inspection scheduling, estimate requests, and insurance documentation collection
Integration with job management software and CRM platforms
Dedicated onboarding support ensuring your AI understands your specific service area and material types
Professional representation that adapts to your brand voice and customer communication style
Custom call flows built for roofing contractors. Call IQ customizable call flows serve as the technical framework that consistently executes your lead qualification and inspection routing protocols. The routing logic evaluates the caller's intent — active leak, storm damage assessment, age-related replacement, gutter installation — and applies your predefined criteria to determine appropriate next steps.
The AI asks structured qualification questions about:
Intelligent routing ensures active leak calls receive immediate inspection scheduling, while storm damage inquiries are prioritized based on your service area and claim filing deadlines.
Every interaction generates detailed call summaries with notifications delivered through your preferred channels — email, Slack, text. The system integrates directly with your job management software, maintaining accurate records without manual data entry. For existing customers, new service requests are automatically added to their property history. For new prospects, the system creates a lead record with complete roof details and contact information.
Frequently asked questions for roofers
The AI scales to handle hundreds of simultaneous calls after hailstorms or hurricanes. It captures each homeowner's information, damage details, and insurance status, then queues inspections based on your priority rules (active leaks first, then visible damage).
The AI can explain your insurance claim assistance process — how you work with adjusters, what documentation you provide, and whether you accept insurance assignment of benefits. It does not provide insurance advice.
The AI captures whatever information the homeowner has (purchase date, builder name, approximate age) and notes "unknown" for missing fields. The estimate and inspection will determine actual specifications.
The AI can provide square footage-based ranges (e.g., "most asphalt shingle roofs in this area run between $X and $Y") but always schedules an inspection for a firm quote.
Active leak calls are prioritized. The AI explains your tarping service, captures access instructions, and dispatches your emergency response team based on your protocols.
Yes. You provide your product offerings (brands, grades, warranty lengths, color availability). The AI can explain differences between 3-tab, architectural, and premium shingles.
The AI checks your warranty database if integrated. It can verify whether the roof was installed by your company and whether the issue is covered under warranty or requires a paid repair.